Cookies Policy

Scope and application

This Cookies Policy describes how ACESUPER and its affiliates use cookies and similar technologies on our websites and apps (the Site). It explains the purposes for which cookies are used, the categories of cookies we rely on, how you can manage them, and how we handle cookie related data in compliance with applicable data protection laws. By accessing or using the Site, you consent to the placement of cookies in accordance with this policy, subject to your right to withdraw consent as described below.

What are cookies?

Cookies are small text files placed on your device by the Site to enable essential functions and collect information about your usage. They may be set by ACESUPER (first party) or by trusted third parties acting on our behalf. Cookies can be persistent or session based and may expire after a defined period.

How we use cookies

• To authenticate and maintain your session when you log in, and to protect against fraudulent access (strictly necessary).
• To measure site usage and performance and to improve the Site’s design and functionality (analytics).
• To remember preferences such as language and region, enabling a personalized experience (functionality).
• To deliver content and advertisements aligned with your interests and to assess advertising effectiveness (targeting and marketing).
• To support integrations with service providers and partners that host or process data on our behalf (third party cookies).

Categories of cookies

We categorize cookies as follows. Specific cookies may belong to more than one category depending on their function.

• Strictly necessary cookies – essential for the operation of the Site, including authentication, security, and fraud prevention. These cookies are required for you to access secure areas and cannot be disabled without impairing core features. They are typically session based and expire when you close the browser or after a short period.
• Performance and analytics cookies – collect aggregate information about how visitors use the Site, allowing us to improve navigation and ensure users are finding what they need. These cookies do not identify individuals.
• Functionality cookies – remember choices such as language, region, and other preferences to personalize content across visits.
• Targeting and advertising cookies – track visits and interactions to tailor marketing communications and assess campaign effectiveness. These cookies may be shared with advertising partners in accordance with their policies and with your consent where required by law.
• Third party cookies – cookies set by services we engage (for example, analytics or customer support tools). They are governed by the respective third party’s policies and may be subject to their privacy controls.

Managing cookies

You may manage and disable cookies via your browser settings at any time. Disabling non essential cookies may affect the Site’s functionality or the availability of certain features. If a consent banner or preference center is provided, you may adjust your preferences there. You may also delete cookies from your device at any time; note that this will reset non essential cookie preferences on subsequent visits.

Consent and withdrawal

Consent to non essential cookies is considered provided when you continue to use the Site after informing you of cookie usage. You may withdraw consent at any time by adjusting your cookie preferences or by clearing cookies in your browser. Withdrawal of consent for non essential cookies will not affect strictly necessary cookies, which are required for the Site’s operation.

Data sharing and cross-border transfers

Cookie data or related processing may be shared with service providers that host the Site, perform analytics, manage customer interactions, or deliver advertising. We enter into data processing agreements with such providers and implement safeguards for cross border transfers where required by applicable law.

Retention and security

We retain cookie information only as long as necessary to fulfill the purposes for which the cookies were placed and to comply with legal obligations. Non essential cookies are typically retained for up to 24 months from the date of the last interaction or until you delete them. We implement appropriate technical and organizational measures to protect cookie data from unauthorized access, disclosure, or alteration.

Your rights

You may exercise rights under applicable data protection laws, including access to information about the cookies we use, objection or restriction of processing, data portability where applicable, and withdrawal of consent for non essential cookies. To exercise these rights, contact ACESUPER customer support through the channels listed on our Site.

Updates to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our processing activities. The latest version will be posted on the Site with an updated effective date. Continued use after changes constitutes acceptance of the revised policy.

Responsible gaming and age restrictions

ACESUPER operates in compliance with applicable gambling laws. Gambling is restricted to adults where legally permissible. Underage gambling is prohibited. If you have concerns about gambling addiction, please contact support or use the resources available on the Site to seek help.

Contact us

Questions about this Cookies Policy or your cookie choices should be directed to ACESUPER customer support. We respond in a timely manner in line with our privacy framework.